We want to ensure that you understand that we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide you a more personalized shopping experience. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

  • When you order, we need to know your name, email address, mailing address, credit card number, and expiration date (unless you order by check or money order of course.) This allow us to process and fulfill your order and to notify you of your order status.
  • When you submit a customer review, we always ask for your permission to display any part of it on our web site or other marketing materials.
  • When you enter a contest or other promotional feature, we may ask for your name, address, and email address so we can administer the contest and notify winners.
  • We may also use the information we collect to occasionally notify you about inportant functionality changes to the web site, new services, and special offers we think you’ll find valuable. If you would rather not receive this information, simply tell us and your email address will be removed from future emailings.

How do we protect customer information?

When you place orders by credit card, we offer the use of a secure server. The secure server software encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access and after the your order is shipped, credit card information is deleted from our system.

What about “cookies”?

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. We use cookies with the shopping cart to keep track of what you have added to your shopping cart.

Will JL Ryan disclose the information it collects to outside parties?

JL Ryan does not sell, trade, or rent your personal information to others.

How does JL Ryan allow customers to update or change the information it collects?

You may update or change information related to your JL Ryan account by requesting it by email. You may submit a case below.

Tell us what you think

JL Ryan welcomes your questions and comments about privacy. Please submit a case by clicking below.

Want more information on our policies?

Please click HERE for more information on our policies, including ordering, shipping and returns.